Self-Storage FAQ’s During COVID-19


At Incredible Bulk Self Storage, the health and safety of customers and staff at our Bradford self-storage facility is our top priority. As well as our Coronavirus Statement, we’ve put together an informative FAQ page with information for our home and business storage customers during the COVID-19 pandemic.

Throughout the pandemic and UK lockdown, we have remained open to provide support and essential self-storage services.

The opening times at our self-storage facility in Whetley Mills, Thornton Road, Bradford, BD8 8LQ are:

Monday to Friday: 10 am to 6 pm

Saturday: 10 am to 5 pm

Sunday: 11 am to 4 pm

Customers who require access to their storage unit outside of our opening hours can arrange this with our team for a small additional fee.

Why is Incredible Bulk open?

The self-storage industry is recognised as essential by the UK Government and has continued to operate throughout the lockdown. Incredible Bulk proudly provides self-storage for many businesses and essential services as well as domestic customers who require a safe, and secure space to store their possessions.

As the lockdown restrictions begin to ease in the UK with more businesses re-opening, and people are slowly beginning to go about their regular day-to-day, we’ll continue to offer our services and support and keep up our commitment to hygiene and the safety of our customers and employees.

What changes have been made at the self-storage facility?

In line with the UK Government and World Health Organisation guidelines, we have made necessary changes to our self-storage facility and procedures. As members of the UK Self-Storage Association (SSA), we’ve continued to follow their official advice and adapt to the changes in the self-storage industry.

We’re committed to social distancing for both customers and staff inside the facility, and where possible offer a remote operations process meaning customers can reach their self-storage unit without passing others. As well as increasing our cleaning and sanitising programme, we provide hand sanitiser for customers to help prevent the risk of transmission.  We also have a cleaning station so that customers can wipe down trolleys both prior to and after using them should they wish to do so.

If you or any members of your household are experiencing any of the coronavirus symptoms, then please do not visit Incredible Bulk self-storage facility. 

How do I reserve a storage-unit during COVID-19?

If you require business or domestic self-storage, please call our experienced team on 01274 975678 to discuss your self-storage needs and reserve a unit.  We have procedures in place for you to view units and sign up with minimal contact.

Similarly, if you have any questions regarding our self-storage services or any changes to our procedures, then please don’t hesitate to contact us.. Whether you operate a business that is working to adapt to the current climate, or your plans to move have been affected, and you need a place to store your household items, we’re open for those that need us.

Business, Personal & Student Storage in Bradford

Incredible Bulk offers short term and long-term self-storage leasing options for a bespoke, and cost-effective price.

For Bradford businesses who require self-storage for products, materials or equipment contact our friendly and experienced storage experts today. Our professional self-storage services are in a convenient location close to the centre of Bradford and offer easy access for those who work in distribution and are a part of key supply chains. All you need to do is provide us with some information on what your business does and the amount of space you require, and we’ll do the rest! At Incredible Bulk self-storage, you can be sure your business storage will be kept clean and secure with safe and easy access throughout COVID-19.

For affordable personal storage in Bradford, use our online Quote tool to or call our team today for a fantastic price and peace of mind during these unprecedented times. Our services are also available for students who need storage for their possessions over the lockdown.

Our Incredible Bulk Storage offers are still available too, offering short term customers 50% off self-storage for the first eight weeks and long-term customers 20% off for long-term storage.

Contact Incredible Bulk Self-Storage on 01274 975678 or use our online contact form.

Time to start packing!

Envelope Icon

Contact us

If you any other questions, please feel free to call us or drop in for a chat.

Get in touch!
Calculator Icon

Get a quote

Get an instant quote by using our calculator.

Get a quote now!